Short General conditions for online ordering and delivery of products by MYPRO and payment conditions
Welcome dear customer,
We appreciate your confidence in our company. We want to maintain an excellent relationship with our customers. Both parties trust is essential. We take your rights seriously and do all we can to offer the best quality, service and price for you. It is important for you to be informed and that you know what you can expect of us. The conditions below give you the possibility to be informed in detail when you like to order via our web shop. If you surf in our site you accept and respect our rules, conditions and copyright for the use of the site and the products in our webshop. MYPRO will do business with you in an honest way.
Articles we can offer:
MYPRO will have all articles in store to be able to deliver immediately after your order and payment is received. It is possible some articles are temporary or permanent sold out or not available any longer. MYPRO can not held responsible for late or not delivery of an article.
Article 1 Suitability
1.1 On all articles and valid delivery contracts of MYPRO our General Terms and Conditions are applicable.
1.2 Acceptation of our product offers, or when you place an order, you accept and understand our terms for delivery.
1.7 MYPRO has the right to cancel any order without explanation, if the order form is not filled in complete or for other urgent reasons.
Article 2 Price of articles
2.1 All articles offered by MYPRO are free of obligations. We keep the right to change the prices of articles or to stop selling it.
2.2 The prices in the webshop are in Euro ( € ).
- In the webshop all prices are inclusive 6 or 21 % Tax (VAT) + optional environmental taxes.
- Delivery products excluded VAT is only possible for companies / resellers when you order directly by e-mail and via B2B.
2.3 Prices are exclusive cost of shipment and costs of payment.
2.4 All eventually extra cost of customs and other cost if the order is sent to another country as the Netherlands has to be paid by the customer.
Article 3 How to order
3.1 Payment has to be done in advance.
3.2 The order will be shipped in normal conditions within 3 working days after payment is received. The risk of shipment is for the customer.
3.3 Cost of shipment are depending on order volume, the weight and size of the package, standard TNT-post and the country of delivery, see also 2.6.
3.5 Check before sending your order if the order form is filled in correct. Mypro will sent your order to address filled out by the customer and is not responsible when addres information is incorrect.
Article 4 Payments
4.1 There is no MINIMUM ORDER required (If you pay with a Creditcard we can send you an e-mail to check if the order is done by you.
4.2 You can pay with following payment systems:
Pay system Which Country
Paypal (Creditcards) World wide, (Security procedure), Maximum € 300,-*
On line banking iDeal Netherlands any Dutch Bank
Bank transfer IBAN no. NL37INGB0007388523 • BIC /Swift code INGBNL2A
Belgium, Germany, French, Spain, Italy, Denmark, Netherlands, Sweden, Finland, UK, Greece
* includes shipping, administration and other costs.
Article 5 Delivery of the articles
5.1 The order will be prepared and send as soon as payment is received. The date of payment is the date of credit the payment on our account.
5.2 Sending the order usually takes place within 1 till 3 working days after receiving the payment. Exceptions are possible and depend on availability of the article. MYPRO is not responsible for delays if there are circumstances out of MYPRO control. When delivery is delayed because of MYPRO the customer will receive a message.
5.3 The customer had the ownership of the articles after they are paid. The risk of the articles starts for the customer on the moment of delivery. Delivery is "from storage place in Holland".
Country System of delivery Delivery time
Netherlands Standard TNT 1-5 working days
Europe EU Standard TNT 2-8 working days
Europe outside EU World pack special TNT 10-30 working days
Rest of world Worldpack Special or as Books TNT 10-60 working days
Article 6 Complains and liability
6.1 You have to check the order immediately after receiving. If the order is not correct and does not contain what you have ordered you must tell us within 10 working days.
6.2 You have the right, according to Dutch law "Sale on distance", to send back the order if it is not what you expected of it. You have to send it back within 7 days without giving any reason. The cost of sending back the order in that case is for the customer. Articles has to be unopened, undamaged and in original seal.
6.3 Articles damaged during transport or are damaged because of other reasons not lay by MYPRO, will not taken back and will not paid back, see 5.3.
6.4 We are not responsible for the use and all consequences of the use of products delivered by our web shop. By the use of tools we warn you for the risks you have.
6.5 If you decide to use your right to send back the articles we will pay you back within 30 days after arrival of the article. It has to be unopened, undamaged, not used and in original seal. Cost made by MYPRO for shipment will not refunded. Cost the customer made for sending back articles will not refunded by MYPRO.
Article 7 Business to Business (B2B)
If you are interested to be one of our resellers and articles (BtoB) (Business to Business) want to order, please contact us for our special conditions and discount.
These terms and conditions are valid September 2012 and replace earlier published terms and conditions.
Chamber of Commerce, Chamber of Commerce nr. Registration no. 34259972. The Netherlands.
Contact and office address:
Teunisbloemlaan 7, 2116 TC Bentveld,